Refund policy
Return and Refund Policy
No Returns Policy Due to the nature of our products and services, we do not accept returns or exchanges on any items purchased from WasherDrone. All sales are final.
Pre-Purchase Consultation We strongly encourage customers to contact us at info@washerdrone.com before making a purchase if you have any questions about our products, specifications, compatibility, or suitability for your needs. Our team is here to help you make an informed decision.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. In such cases, we will evaluate the issue and work with you to find an appropriate solution, which may include replacement or repair depending on the circumstances.
To report damages or issues, please contact us at info@washerdrone.com within 48 hours of delivery with:
- Photos of the damaged or incorrect item
- Your order number
- Description of the issue
Quality Guarantee While we do not accept returns, we stand behind the quality of our products. If you receive a defective item due to manufacturing defects, we will work with you to resolve the issue appropriately.
Customer Support For any questions or concerns about your purchase, please don't hesitate to contact us at info@washerdrone.com. Our customer service team is committed to ensuring your satisfaction within the bounds of our no-return policy.
European Union Consumer Rights Please note that this no-return policy applies to all customers, including those in the European Union. By completing your purchase, you acknowledge and accept these terms.